Terms & Conditions

Acceptance of the Terms

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). These Terms are subject to change at any time, without prior notice.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Be a resident of an eligible country or territory
  • Have a valid email address and phone number

Geographic Restrictions

Our platform is only available to users from certain countries and territories. We reserve the right to restrict access to our platform based on your location.

Account Registration Rules

To create an account, you must:

  • Provide accurate and complete information during registration
  • Choose a unique username and password
  • Verify your email address

One-Account-Per-User Policy

Each user is only allowed one account. If we discover that you have created multiple accounts, we reserve the right to suspend or close all affected accounts.

Identity Verification and KYC

We may require you to provide identification documents (such as a passport or driver's license) for verification purposes. You agree to provide any additional information required by our anti-money laundering (AML) and know-your-customer (KYC) policies.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information, including your contact details and payment methods.

Account Security Responsibilities

You are solely responsible for ensuring the security of your account, including keeping your login credentials confidential. If you suspect that someone else has accessed or used your account without your permission, please notify us immediately.

Login Credentials and Password Protection

To protect your account, we recommend using a strong password and enabling two-factor authentication (2FA) whenever possible.

Restricted Behaviour and Prohibited Activities

The following activities are prohibited on our platform:

  • Manipulating gameplay to gain an unfair advantage
  • Cheating or colluding with others
  • Using multiple accounts for the same purpose
  • Engaging in fraudulent or abusive behaviour

Multi-Accounting and Fraud Prevention

If we suspect that you have created multiple accounts for fraud or other malicious purposes, we reserve the right to suspend or close all affected accounts.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms and conditions. Please review our bonus policies before participating in any promotional activities.

Wagering and Gameplay Conditions

Please read and understand the wagering requirements for each game on our platform. Certain games may have additional rules or restrictions that apply.

Bonus Abuse Prevention

We reserve the right to void, cancel, or change bonuses or promotions if we suspect abuse of our bonus policies.

Deposits and Withdrawals

Our deposit and withdrawal policies are outlined below:

  • Deposits: You can make deposits using various payment methods (including credit cards, bank transfers, and online wallets). The maximum deposit amount may be limited to certain thresholds.
  • Withdrawals: We reserve the right to review your account activity before processing any withdrawals. To process a withdrawal, you must have completed all wagering requirements for your bonuses.

Verification Before Withdrawals

To ensure that our platform is being used in accordance with applicable laws and regulations, we may require additional verification information from users requesting large or frequent withdrawals.

Processing and Review Procedures

Withdrawal requests are subject to review and approval by our team. We reserve the right to delay or cancel any withdrawal request if necessary.

Responsible Gambling Expectations

We encourage all users to gamble responsibly and within their means. If you suspect that someone may be experiencing problem gambling, please contact us for assistance.

Self-Exclusion and Account Restrictions

If you wish to self-exclude from our platform, please follow the procedures outlined below:

  • To request a permanent account exclusion, email
  • We will review your request and respond within a reasonable timeframe

Game Fairness and RNG Systems

All games on our platform are designed to be fair and unbiased. Our random number generator (RNG) systems ensure that each game outcome is completely random.

Technical Interventions or Voided Gameplay

In the event of technical issues, we reserve the right to void any gameplay affected by a malfunctioning game or system.

Suspension or Closure of Accounts

We may suspend or close your account if you breach these Terms at any time. We will notify you before taking this action whenever possible.

Intellectual Property and Platform Ownership

All intellectual property rights in our platform, including software, graphics, and content, remain with us (or our licensors). You are only entitled to use them for personal non-commercial purposes.

Limitation of Liability

In no event shall we be liable for:

  • Any loss or damage resulting from the unauthorized access to your account
  • Any errors in gameplay or game outcomes due to technical malfunctions

Modification of Terms

We may modify these Terms at any time, without prior notice. Your continued use of our platform indicates that you accept the updated Terms.

Contact or Support Guidance

For any questions or concerns about these Terms, please contact us: Phone: +61 8 8407 7212 (Australian office hours)

We will respond to your inquiry within a reasonable timeframe.